• Please only enter a Bitcoin (BTC) wallet address.
  • Ensure you enter the exact Bitcoin (BTC) address of your Bitcoin (BTC) wallet.  
  • We DO NOT send to Bitcoin Cash (BCH) wallet addresses. 
  • If you deposit via Debit/Credit Card it must be sent back to a Bitcoin (BTC) wallet address.

Due to the digital currency protocols, once the transaction is processed it can neither be canceled nor reversed. Providing incorrect details may result in the loss of funds that are transferred.

We aim to promptly process withdrawal requests. Once processed, the availability of funds in your BTC wallet depends on the completion of 3-6 confirmations on the Blockchain. 

You can monitor and search your transaction on: blockchain.com