If you want to withdraw funds in Bitcoin, you will need to do a withdrawal and select Bitcoin.


Follow these steps:


  1. Click Withdraw
  2. Select the wallet you wish to withdraw from
  3. Select Bitcoin for withdrawal type
  4. Enter your amount
  5. Click Request Withdrawal
  6. Enter your Bitcoin address: Copy and paste this from your Bitcoin Wallet or provider to ensure its correct.

Please note: It will take time to process the withdrawal and the blockchain will take 3-6 confirmations to confirm it once we have processed it.



You will be guided to a second screen where you will need to paste in the same Bitcoin address as you used in the first step. 


You then press "Send Bitcoin" and the withdrawal will be processed by the payments team.