2FA is ONLY mandatory to be able to make withdrawals from your Account or if you are a Hugo's Way Affiliate.


Video Guide:




Step-by-Step Guide:


  1. Navigate to Settings 
  2. Click on the toggle to disable 2FA

     
  3. Enter the 6 digit code from the Authentication App
  4. Click Disable 2FA




I Lost My Authenticator App or Cannot Get a Code Anymore.


  1. Start a Live Chat on Hugo's Way
  2. Explain your issue to an agent 
  3. We will require a selfie holding your ID and Today's Date as well as your signature