Step-by-Step Guide


Please note that in order to withdraw your funds through PayRedeem, you must first make a deposit through the same method as to ensure the closed loop policy is followed. 


Follow the below to be able to withdraw via PayRedeem:


  • Head over to the Withdraw section in your account 
  • Select "PayRedeem" as a withdrawal type
  • Choose the wallet you would like to withdraw the funds from
  • Enter the amount you would like to withdraw (The minimum amount is $10 from Hugo's Way to PayRedeem)
  • Click "Request Withdrawal"



  • You will be prompted with a Withdrawal Confirmation. Enter your PayRedeem email address and click "Withdraw"



  • You will then be redirected back to the withdrawal page and your pending amount will appear on the top of the screen next to your account balance. Your transaction will also appear under "Withdrawal History."

If you abort the process at any point after clicking "Request withdrawal," by clicking "Go back to Hugo's Way" or your device shuts down, you can continue where you left off by clicking "Fill info"



You will go back to where you left off. All you will need to do is enter your PayRedeem email address again and your withdrawal will be processed within 24 hours.