Video Guide

Please click the below icon on the video guide to view it in full screen.


Step-by-Step Guide

To be able to withdraw via Vload, head over to the withdrawal section on your account and:

  • Choose the wallet you would like to withdraw the funds from.
  • Select "Vload" as a withdrawal type.
  • Enter the amount you would like to withdraw. The minimum you are able to withdraw is $10 from Hugo's Way to Vload. 
  • Click "Request Withdrawal"

You will be asked to enter your Vload email address then click "Withdraw".

You will then be re-directed back to the withdrawal screen and you can see the pending amount on the top of the screen next to your "Default Currency" and if you look below you will see it under "Withdrawal History"

If you abort the process at any point after clicking "Request withdrawal" By clicking "Go back to HUGOSWAY" or your computer/device shuts down, you can continue where you left off by clicking "Fill info".

You will go back to where you left off. All you will need to do is enter your VLoad email address again. Your withdrawal will be processed within 24 hours.