Help - My Withdrawal Hasn't Reached me Yet
Modified on: Fri, 30 Oct, 2020 at 4:24 PM
We aim to process your withdrawal within a 24-hour timeframe. Once approved, the timeframe for the particular payment method used would apply.
|Bitcoin: 1-3 hours/needs 3-6 confirmations on the Blockchain.|
|VLoad: Instant once approved.|
- Enter your VLoad email address.
- Ensure that any emails we have sent you for additional information required prior to processing your withdrawal have been reviewed and information provided.
- Ensure the name on your Hugo's Way account the name on your VLoad account match.
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