We aim to process your withdrawal within a 24-hour timeframe.   


Bitcoin: 1-3 hours/needs 3-6 confirmations on the Blockchain.


  • You need to enter your Bitcoin Wallet address.

  • Ensure that any emails we have sent you for additional information required prior to processing your withdrawal have been reviewed and information provided.

  • You can check the www.blockchain.com website. Make sure you choose Bitcoin (BTC) and not Bitcoin Cash (BCH) when the search results come up.