Help - My Withdrawal Hasn't Reached me Yet
Modified on: Mon, 28 Mar, 2022 at 1:25 PM
We aim to process your withdrawal within a 24-hour timeframe. Once approved, the timeframe for the particular payment method used would apply.
|Bitcoin: 1-3 hours/needs 3-6 confirmations on the Blockchain.|
|PayRedeem: Instant once approved.|
- Enter your PayRedeem email address.
- Ensure that any emails we have sent you for additional information required prior to processing your withdrawal have been reviewed and information provided.
- Ensure the name on your Hugo's Way account the name on your PayRedeem account match.
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