Security

Where are my funds kept?
All deposits are in segregated fund accounts Any and all funds deposited by our clients are held either in the name of the client and/or held in the...
Mon, 19 Aug, 2019 at 3:41 PM
How to verify my phone number?
If you haven’t verified your phone number, you will be prompted when you log in: Alternatively, you can go to the ‘Settings’ option in your accou...
Mon, 10 Apr, 2023 at 12:34 PM
How to disable 2FA (Two-Factor Authentication)?
Step-by-Step Guide: At Hugo’s Way, we take the security of our clients’ accounts seriously.   In order to increase the security of your account, we...
Mon, 10 Apr, 2023 at 12:40 PM
I Want to Change the Device I am Using for Two-Factor Authentication
All you need to do is deactivate your current Two-Factor Authentication (2FA) first, then enable the Two-Factor Authentication (2FA) method on the other dev...
Mon, 10 Apr, 2023 at 12:45 PM