Getting started

1.1 How do I open a Live account?
To open a Hugo trading account you simply have to visit the Sign Up page and fill in your details. You will receive an email to the second stage of ...
Thu, 16 Jan, 2020 at 4:56 PM
1.2 Why do I have to enable Two-Factor Authentication (2FA)
At Hugo’s Way, we take the security of our clients’ accounts seriously. In order to increase the security of your account, we have added an extra step t...
Wed, 5 Feb, 2020 at 3:51 PM
1.2.1 How to enable Two-Factor Authentication?
Part 1:  Get your Hugo’s Way account ready to scan a QR code You will need to choose a 2FA app to set up the access with. For this demonstration, we...
Wed, 5 Feb, 2020 at 3:51 PM
1.2.2 How to enable SMS Two-Factor Authentication (2fa)?
Two-Factor authentication allows you to have an additional layer of security to your account. You have to have your phone number verified in order t...
Wed, 5 Feb, 2020 at 3:51 PM
1.3 How to KYC my Hugo's Way account
To activate alternative deposit methods, we require you to follow the KYC (Know your Customer) procedure.  Please: If you do not complete this process,...
Wed, 5 Feb, 2020 at 3:17 PM
1.3.1 How Do I Submit Additional Documents
If you need to upload any additional documents, you need to click on the "Documents" Tab on the left hand side.
Wed, 5 Feb, 2020 at 3:32 PM
1.4 Where are my MT4 login details?
You will need to manually create a trading account under your “My Accounts” tab to receive your MT4 login details via email (See below to create an MT4 ac...
Wed, 23 Oct, 2019 at 12:22 PM
1.4.1 Logging in and downloading MT4 on your Android phone
Video Guide Step by Step Guide Download MT4 by clicking here Click "Install" and open MetaTrader 4 Forex Trading.       ...
Wed, 5 Feb, 2020 at 3:50 PM
1.5 Why are my funds not showing in MT4?
After you’ve successfully deposited funds into your landing account, they will need to be internally transferred to your trading or managed account before...
Tue, 1 Oct, 2019 at 10:14 AM
How can I trade on my Mac OS
Hugo's Way MT4 for Mac Download here MT4 for Mac works the same as the Windows version.** **Copy and paste in MT4 for Mac. Instead of ...
Thu, 5 Sep, 2019 at 1:31 PM