Getting Started

How to Sign Up and Verify Your Email Address on Hugo's Way
Step-by-Step Guide: 1. Go to hugosway.com   2. Click "Sign up" then fill in the form, have a look at the terms and conditions then click the ...
Thu, 10 Mar, 2022 at 3:10 PM
Why do I have to enable Two-Factor Authentication (2FA)
At Hugo’s Way, we take the security of our clients’ accounts seriously. In order to increase the security of your account, we have added an extra step t...
Thu, 10 Mar, 2022 at 2:57 PM
How to enable Two-Factor Authentication?
To go to: Desktop video Guide: Look below Step-by-step guide: Click here Step-by-step guide using Authy Authenticator app: Click here Set up using...
Thu, 10 Mar, 2022 at 3:16 PM
How to enable SMS Two-Factor Authentication (2FA)?
Two-Factor authentication allows you to have an additional layer of security to your account. You have to have your phone number verified in order t...
Thu, 10 Mar, 2022 at 2:58 PM
Downloading and Logging Into MetaTrader on your iPhone/iPad
Before completing the below, kindly make sure you have already created a Live MetaTrader Account from within your Hugo's Way Account.  How Do I Cre...
Thu, 10 Mar, 2022 at 3:09 PM
How To Deposit Via Bitcoin (BTC) On Hugo's Way
Until you fully verify your account, you will only be able to deposit via Bitcoin directly or using a 3rd party provider and withdraw via Bitcoin (BTC) only...
Fri, 10 Jul, 2020 at 10:21 AM
How can I trade on my Mac OS
Video Guide:  Step-by-Step Guide: How can I trade on my Mac OS - Direct link to Web Trader, click here You need to click on Web Trader button...
Thu, 18 Mar, 2021 at 1:21 PM
My personal details are wrong and why can’t I change them?
Our current CRM system does not support the changing of personal account details on the client end and is not being modified at this time.  This c...
Wed, 29 Apr, 2020 at 6:45 AM
Why am I unable to connect to MT4?
The “invalid account” / “authorization failed” / “unauthorized” messages are always related to either password or incorrect server selection. Please be sur...
Mon, 15 Jun, 2020 at 2:11 PM
How do I open a demo account?
At Hugo's Way we offer Unlimited MT4 Demo Accounts to our clients. To open a demo account - click here
Wed, 29 Apr, 2020 at 6:42 AM