Getting Started

How to Sign Up and Verify Your Email Address on Hugo's Way
Step-by-Step Guide: 1. Go to Hugo's Way   2. Click the "Sign Up" button on the top right of the screen to fill in the form; Don't f...
Fri, 16 Sep, 2022 at 3:57 PM
How do I open a Live account?
To open a Hugo's Way trading account, you simply have to visit the Sign-Up page and fill in your details.  You will then receive an email which...
Mon, 19 Sep, 2022 at 5:04 PM
Why do I have to enable Two-Factor Authentication (2FA)?
At Hugo’s Way, we take the security of our clients’ accounts seriously. In order to increase the security of your account, we have added an extra step t...
Tue, 20 Sep, 2022 at 9:54 AM
How to enable Two-Factor Authentication
Step-Step Guide: How to enable Two-Factor Authentication? Click "Settings" from the side panel in your account Select "Enab...
Tue, 20 Sep, 2022 at 2:41 PM
How to enable SMS Two-Factor Authentication (2FA)
Two-Factor authentication allows you to have an additional layer of security to your account. In order to use SMS 2FA, your phone number must be verified....
Tue, 20 Sep, 2022 at 2:55 PM
How to Verify My Identity on Hugo's Way
Before you start the KYC verification process by clicking on the "Documents" tab on the left hand side, please make sure you have your valid ID d...
Tue, 20 Sep, 2022 at 3:03 PM
Downloading and Logging Into MetaTrader on your iPhone/iPad
Before completing the below, kindly make sure you have already created a Live MetaTrader Account from within your Hugo's Way Account.  How Do I Cre...
Tue, 20 Sep, 2022 at 3:52 PM
How To Deposit Via Bitcoin (BTC) On Hugo's Way
Until you fully verify your account, you will only be able to deposit via Bitcoin directly or using a 3rd party provider and withdraw via Bitcoin (BTC) only...
Fri, 10 Jul, 2020 at 10:21 AM
How can I trade on my Mac OS
Video Guide:  Step-by-Step Guide: How can I trade on my Mac OS - Direct link to Web Trader, click here You need to click on Web Trader button...
Thu, 18 Mar, 2021 at 1:21 PM
My personal details are wrong, why can’t I change them?
Our current CRM system does not support the changing of personal account details on the client end and is not being modified at this time. There is a po...
Tue, 20 Sep, 2022 at 3:55 PM