Restricted Countries
Restricted Territory: We restrict and reserve the right to restrict future access to all or some parts of the Website and/or Services in respect of certain ...
Thu, 2 Mar, 2023 at 1:42 PM
Does Hugo's Way have Islamic accounts?
We do not at this time. We will be adding them in the future. Check back at a later stage for progress on this account type. 
Mon, 19 Aug, 2019 at 4:18 PM
Do you allow hedging, scalping and news trading?
Yes you are free to hedge, scalp and trade during news events. 
Mon, 19 Aug, 2019 at 3:45 PM
What is Hugo's Margin and stop out levels?
Our margin rules are the following:  Margin Call - 100% Stop Out level - 70% You can find your Margin Level on your desktop or mobile MT4....
Mon, 19 Aug, 2019 at 4:21 PM
How can I report a problem with a trade?
Trade problems should be reported by opening a ticket. In that ticket, please include your MT4 and the trade ID of the problem trade. Trade ID’s can be fou...
Mon, 27 Apr, 2020 at 11:42 AM
Why is my deposit not appearing in my MT4?
In order to receive the funds in your MT4, you must first make an internal transfer to move the funds from your wallet to MetaTrader.  Click on Interna...
Tue, 4 Oct, 2022 at 3:47 PM
What are the trading fees on Hugo’s Way?
With Hugo's Way, you are charged $5 per lot traded.  If you opt to trade with a smaller lot size, the commission fee will be adjusted based on the ...
Thu, 7 May, 2020 at 8:15 AM
Is there a set amount for Swaps on all trades?
Every pair is different and you can check this by right-clicking on the pair and clicking on specifications.  You can open a Demo Account if you do ...
Mon, 18 Nov, 2019 at 5:55 PM
Do You Provide Tax Statements or a 1099?
We support our customers in managing their tax requirements and affairs with a trading report from MetaTrader. Please use the below steps to create this...
Thu, 23 Jan, 2020 at 10:04 AM
How Can I Transfer Between Wallets?
Click on Internal Transfer Select Wallet to Wallet as Transfer Type Choose the account you need to send the funds from Choose the account you need to de...
Tue, 4 Oct, 2022 at 3:40 PM